When you save with Accrue, your money will always be in your control, and you will always have access to your funds. You can request to withdraw funds you deposited from your account anytime.
If you have decided to withdraw funds from your wallet, remember that you will forfeit all of the rewards you earned for those deposits. This is true even after you have made a purchase and the total purchase amount is less than the full wallet amount because rewards will be applied prorated at the time of the purchase.
For example, If you have $100 in your wallet, $90 in your deposits, and $10 in rewards. Then you make a purchase for $50. You would have $45 in deposits left and $5 in rewards. If you closed your wallet at that point and requested a refund, you would receive $45.
To withdraw funds from your wallet to your bank, follow the steps below:
- Choose the wallet you would like to transfer funds OUT of
- Click the small pencil icon and choose transfer money
- On the pop up
- Enter the amount you would like to transfer
The available amount will be listed on the account; you cannot withdraw funds that are still pending. We have a daily withdrawal limit of $1,000. If you have deposited more than this and want to withdraw all of your funds, you can split the amount and withdraw on consecutive days. - Choose the account to transfer the funds to.
- Enter the amount you would like to transfer
You can only transfer funds from your wallet to a linked bank account. If you have a debit card attached currently, choose Add payment method to connect your bank account.
- Once everything looks okay click on continue
- The next screen will show you the summary, including the rewards that will be forfeited. If this looks correct click “Proceed”
- Answer a few questions for us so we can improve our product to fit your future needs!
Please note: any saving rules you have set will still run as usual. You can change or delete them anytime by following the steps in these guides: Adjusting your set and forget schedule and/or Adjusting round ups. It typically takes 3-5 business days for the funds to become available in your account.
If you need any assistance or have any other questions about withdrawing your deposits, please email us at support@accruesavings.com or call us at 1(844)918-3672.