Wondering how Accrue can offer rewards, when you will receive them, or how you can use them? Below are some frequently asked questions about how our rewards work.
Where do the rewards come from?
Merchant partners have teamed up with Accrue to offer money towards your purchases with them. This helps you save quicker for the things that you want and reward you for doing so
How do I earn rewards?
You will earn rewards with every deposit you make towards your savings goal
How do I get the highest amount of rewards?
Your reward amount will increase as you make deposits and are actively working towards your savings. Your reward amount can decrease for inactivity as well. The best way to guarantee the most rewards towards your purchase is to keep your account active and continue to deposit money towards your savin.
Can they be used on my purchase or are they money off a future purchase?
All rewards you earn can be used towards your purchase. For example: If you are planning to buy something for $100 you will set that as your goal. As you make deposits towards that goal you earn rewards along the way. If you earn $10 in rewards you would only need to deposit $90 towards that $100 goal.
If I transfer my money to a new savings goal will the rewards transfer with it?
Each merchant has a different reward offer.. You will get the rewards that are associated with the new merchant you are switching to. However, the level you were at for each deposit will transfer with the money. For example, if you were earning the maximum amount of rewards on your deposits, then your rewards will be recalculated depending on the maximum amount of rewards that the new merchant is offering.
What if I spend less than my savings goal?
Rewards are applied at the time of purchase on a prorated basis
For example: if you have a $500 balance including $400 in your deposits and $100 in earned rewards and you make a purchase for $250 (50% of total savings goal balance) You would use $200 in your deposits and $50 in rewards. The remaining balance would stay in your savings until you make another purchase or stop your savings.
What if I spend more than my savings goal?
We offer a buffer amount to make your purchase in case the amount is over your savings goal. If you spend more than what is in your savings we will issue a one time transaction from your payment source to cover the remainder.
How do I contact Accrue if I have more questions?
You can email us at any time at email@example.com and someone from our support team will be in touch.
You can also call 1-844-918-3672 if you prefer to speak to a representative.